What Makes An Inspiring Leader

By C Brewster


People follow what they feel. Look at anyone taking action in the world, and you will find that they're motivated on some level by emotion. Sure, there's necessity and survival; logic and habit - but even within these reasons, people are still following what they feel. We follow inspiration, not instructions.

If we are moved by a great cause, an incredible person, a pressing need, then we will put far more effort into whatever needs to be done than something we are indifferent toward. It's the simple truth of being human. When we are emotionally engaged, we fire up and take action before we even know it. Think about the last time you were really motivated to do something. What were the emotions you were experiencing at the time? Chances are that you were feeling very positive towards the goal you were moving to; or very negative about the thing you were moving away from; but there was definitely an emotion involved.

Emotional payoffs are found in everything we do - and that goes for the workplace as well. In order to elicit certain behaviors that will lead to the desired outcomes, Leaders have two choices. We can choose to manipulate through bullying, intimidation and fear - or we can choose to inspire, invigorate and coach. We can drive performance and action through inspiring others to see what lies within themselves. Focusing on inspiration can be an eye-opening experience for yourself and those around you. As you shift your focus to what inspires people, you will come to understand the best parts of human behavior; you will also discover and bring forth the best parts of yourself. Inspiration is a lofty idea - it appeals to the very highest parts of who we are. Inspiration then, is clearly a far more effective tool to assist your Team than fear and manipulation. Instead of eliciting the bare minimum from your Team so they avoid pain, it will uncover greater performance than you ever dared dream possible.

Consider your own current situation in the workplace. What are the tasks that you feel driven to do; the ones you can perform with ease? What are the positive emotional outcomes for you, when you complete these tasks? A feeling of satisfaction or achievement perhaps, or the emotional payoff of a pat on the back or recognition for a project completed. On the other hand, what are the tasks that you hesitate to do, put off or even downright refuse to do? Are they the ones that have some kind of an emotionally negative payoff for you - or perhaps you have no real connection to them? Do they fail to juice you up, get you going or inspire you? Examine your current situation and you will find this to be true.

What emotional tools are you currently using in encouraging and leading others around you? Are you using fear? Is your Team motivated to action by the need to comply or be part of the group, in response to intimidation tactics? Or are you speaking to the higher purpose of your Team and using a combination of methods and tools to assist them to get a positive outcome? Are you providing rewards in a variety of ways, in ways that matter (emotionally) to your staff? Whatever the system you're currently using, the results will speak for themselves. If your Team barely do the minimum that is required to get the job done, there's room for improvement. If your Team are performing well and occasionally showing signs of going beyond, then you already have some degree of inspiration already working for you - and we want to help you take it to the next level.

Why is inspiration so important for real success? In today's business world, success means doing far more than just what's required. It means going beyond our customer's expectations, developing outstanding and innovative products and providing service levels that are second to none. This cannot be achieved without employees at every level in the organisation feeling energy, enthusiasm, passion and inspiration, on a regular basis. Inspiration is what leads people to innovate, to create results that are far beyond what anyone could have imagined. It's an absolute must in an organisation that wants to keep moving forward. Inspiration is what connects people to their projects. It lifts the daily humdrum of activities into something exceptional and allows people to imagine something greater than what has been before. In inspiration lie the seeds of greatness, creativity and effort that drive performance. It helps us overcome old barriers, pulling together as a team to work in new ways and create something truly magical.

At its heart, inspiration is driven by a giant, clear vision that is powerful enough to take on an emotional life of its own for your people to relate to, in all kind of ways. Connecting people with the dream and allowing them to truly participate in its creation is key to inspiring great performance. When our people are inspired, their actions take a life of their own. They move in creative, spontaneous and deeply personal ways we could never have dreamed of, contributing to a richer, fuller picture than any Leader can create alone. Inspiration is the magical part of people's performance where connections that never previously existed suddenly materialize and new thoughts and ways of being and doing business are created. Inspiration does not ask how or why, it simply says, "Let's go!". It fires up action and re-ignites the sparks of greatness.

A great Leader makes the heartfelt cry, "I have a vision I must pursue. Come and join me!" This call to action must become a central part of who we are and what we do to lead. Inspiring is a cornerstone of great Leadership - and draws on the strengths of your Team. Leaders who can create an atmosphere of inspiration will allow excellence to bloom at all levels in the organisation.




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