The Full Scope Of Hotel Revenue Training

By Gary Butler


Homes are cherished places where one lays their head at night. But not all homes are accessible at all times. On some occasions, one stays at a hotel. Sometimes, one even works at a hotel, but not before receiving hotel revenue training in order to be competent at some level.

Hotels are temporary by design. Each serves as a business providing travelers with a home away from home. Different establishments cater to different reasons for travel.

The main thrust of a hotel is to make a profit, to keep the bottom line in the black. To do so, a hotel must have guests. Some hotels will be geared towards business travelers, people traveling not for pleasure but for business. Some resorts will place a focus on leisure. A large enough establishment will have different rooms to cater to all types of guests at all types of budget.

To attract guests to stay, hotels will have different kinds of amenities. Most hotels will have a business room equipped with photocopiers and fax machines. Some will have a pool, some will have multiple. Most hotels will have some kind of dining option to serve food and drink to guests. A large enough hotel can even become a miniature district in its own right, with ample shopping and dining options to choose from.

A hotel is a business, and like any business of sufficient size, it is not run by just one person with a handful of subordinates, not exactly. There are some similarities, except that each subordinate has multiple subordinates of their own as each runs a vital department. A manager must also deal with outside vendors, as the soap and shampoo, and the food and the items in the room, are not made on site.

Hotels can be very profitable and stable, if in the right location. People are always going to travel, and as such, people are always going to need a place to stay while travelling. A good, reputable establishment can stay in business for hundreds of years, as one hotel in Japan has been operating continuously since the eight century.

But running such an establishment or even working in one is not as easy as walking up to the front desk and asking for a job. Due to the complexity and scope of running even a small establishment, training is required for most places. Like in other aspects of life, skills must be learned before jumping in.

A university is where most general managers and chief executive officers receive their initial training. Some will learn on the job, but all are educated at some point in time. Most universities will offer courses on how to run a business and some will offer one focusing on run the operation of a hotel. For those without the resources to go to a university, community colleges and trade schools offer courses in skills that hotels are in need of.

As long as there are people, there will be wanderlust. So long as there is wanderlust, there will be travel. So long as there are travelers, there will be a need to accommodate them, as such, the hospitality industry will always exist in some form or another. Taking advantage of said industry requires the right tools and the knowledge to use said tools competently.




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